Privacy Policy
Privacy Policy
Last Updated: 19.05.2026
This Privacy Policy explains how 328Express Manav ("App", "we", "our", "us") collects, uses, shares, and protects user information when using our mobile application and website.
By using the application, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
- Name and surname
- Phone number
- Delivery address
- Email address
- Account information
Order and Usage Information
- Products viewed or ordered
- Shopping cart activity
- Order history
- App interaction and usage data
Device Information
- Device type
- Operating system
- IP address
- Language settings
Location Information
If permitted by the user, we may collect location data to improve delivery services and address selection.
2. How We Use Information
- Process and deliver orders
- Provide customer support
- Improve app performance and user experience
- Manage user accounts
- Send order-related notifications
- Prevent fraud and abuse
- Fulfill legal obligations
3. Data Sharing
We do not sell personal data.
- Delivery and logistics providers
- Payment processing providers
- Hosting and analytics services
- Legal authorities when required by law
4. Payments
Payments are processed by third-party providers. We do not store credit/debit card details.
5. Data Security
We take reasonable measures to protect user data, but no system is 100% secure.
6. Cookies
Cookies may be used to improve user experience and analytics.
7. Data Retention
Data is kept only as long as necessary for service and legal purposes.
8. Children's Privacy
The App is not intended for children under 13 years old.
9. Third-Party Links
We are not responsible for third-party websites linked from our App or website.
10. Changes
We may update this Privacy Policy from time to time. Changes will be published on this page.
11. Contact Us
Website: https://328expressmanav.com/
Email: 328expressmanav@gmail.com
Address: Turkey